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   Inside
Call for Entries
2009 Awards

Entries for the 2009 awards competition may be submitted starting in January.

Deadline for the 2009 awards competition is Friday, March 6.

 Scoring Criteria
FAQ
Why Enter?
Entry Form

The 2008 Entry Form and Scoring Criteria above will be updated for the 2009 competition in late January. Only dates will change; content will not change and 2008 forms may be reliably used as guides for 2009.




2008 Winners

OPEN DIVISION
  • Check Point
          Software
          Technologies
  • Cisco Systems
  • Dell
  • Intuit
  • Juniper Networks
  • McAfee
  • Mentor Graphics
  • Novell


    •
    SMALL COMPANY DIVISION
  • Articulate
  • MadCap Software


    •
        ASPonline.com  >  Best Web Sites winners


    THE WEB SUPPORT
    Hall of Fame

    These Hall of Fame sites have been judged among the
    ASP's "Ten Best Web Support Sites" for at least four years:

    Image Image Image Image Image Image Image
    Dell
    2008   2007   2006   2003   2001   2000   1999


    Image Image Image Image Image Image
    Cisco
    2008   2007   2005   2002   1999   1998
    Image Image Image Image Image
    Cognos
    2005   2004   2002   2001   2000

    		 Image Image Image Image Image
    McAfee
    2008   2007   2006   2002   1998

    Image Image Image Image
     Consona (M2M)
    2007   2006   2003   2002
    Image Image Image Image
    Hewlett-Packard ITRC
     2004   2002   2001   2000
    Image Image Image Image
    Microsoft
    2006   2005   1999   1998     

    Image Image Image Image
    Novell
    2008   2007   2003   1998
    Image Image Image Image
    Symantec
    2001   2000   1999   1998
    Image Image Image Image
    think3
    2006   2005   2004   2001



    2006

    OPEN DIVISION

    Dell
    www.support.dell.com

    HP CPO
    www.hp.com/cposupport

    Juniper Networks
    www.juniper.net/customers/support

    Lucent Technologies
    www.lucent.com/support

    McAfee
    www.mcafeehelp.com

    Microsoft
    support.microsoft.com

    Reuters
    customers.reuters.com/support

    RM
    www.rm.com/support

    SMALL COMPANY
    DIVISION

    Made2Manage
    www.m2mexpert.com

    think3
    care.think3.com

    2005

    OPEN DIVISION

    BEA Systems
    support.bea.com

    Cisco Systems
    www.cisco.com/techsupport

    Cognos
    support.cognos.com

    Interwoven
    support.interwoven.com

    McKesson ECSG
    support.horizonhomecare.com

    Microsoft
    support.microsoft.com

    RM
    www.rm.com/support

    Xilinx
    support.xilinx.com/support

    SMALL COMPANY
    DIVISION

    Pervasive Technology
    www.pervasive.com/support

    think3
    care.think3.com

    2004

    OPEN DIVISION

    Apple Computer
    www.apple.com/support

    Cognos
    support.cognos.com

    Hewlett Packard
    www.hp.com/go/bizsupport
    &
    www.itrc.hp.com

    Interwoven
    support/interwoven.com

    Iomega
    iomega-na-en.custhelp.com

    National Instruments
    support.ni.com

    RM (Research Machines)
    www.rm.com/support

    Xilinx
    support.xilinx.com/support

    SMALL COMPANY
    DIVISION

    DataDirect Technologies
    www.datadirect.com/support

    think3
    care.think3..com


    2003

    OPEN DIVISION

    BEA Systems
    support.bea.com

    Crystal Decisions
    support.crystaldecisions.com

    Dell Computer
    dellsupport.com

    Hewlett Packard
    www.itrc.hp.com

    Macromedia
    www.macromedia.com/suppport

    Mentor Graphics
    www.mentor.com/supportnet

    Novell
    support.novell.com

    Xilinx
    support.xilinx.com

    SMALL COMPANY
    DIVISION

    eHelp Corp.
    www.helpcommunity.ehelp.com/

    Made2Manage Systems
    www.m2mexpert.com

    2002

    OPEN DIVISION

    Cisco Systems
    www.cisco.com/tac

    Cognos
    support.cognos.com

    Crystal Decisions
    support.crystaldecisions.com

    Microsoft Great Plains
    www.greatplains.com

    National Instruments
    www.ni.com

    Network Associates
    www.mcafeehelp.com

    SMALL COMPANY
    DIVISION

    eHelp Corp.
    www.helpcommunity.ehelp.com/
    robohelp

    Lexign
    support.lexign.com

    Made2Manage Systems
    www.m2mexpert.com

    Pervasive Software
    www.pervasive.com

    2001

    OPEN DIVISION

    Cognos
    support.cognos.com/support

    Dell Computer
    premiersupport.dell.com

    Hewlett-Packard
    itrc.hp.com

    Macromedia
    www.macromedia.com/support

    National Instruments
    www.ni.com

    Symantec
    www.symantec.com/techsupp

    SMALL COMPANY
    DIVISION

    4D
    4dpartnercentral.com

    icomXpress
    support.icomxpress.com

    Misty City
    support.mistycity.com

    think3
    customercare.think3.com


    2000

    OPEN DIVISION

    Cognos
    support.cognos.com

    Dell Computer
    support.dell.com

    Hewlett-Packard
    www.itresourcecenter.hp.com

    Iomega
    www.iomega.com/support

    Sybase
    my.sybase.com

    Symantec
    www.symantec.com/techsupp

    SMALL COMPANY
    DIVISION

    CyberSource
    www.cybersource.com/support

    InstallShield Software
    support.installshield.com

    O'Reilly & Associates
    software.oreilly.com

    Wind2 Software
    support.wind2.com

    1999

    CambridgeSoft
    www.camsoft.com/support

    Cisco Systems
    www.cisco.com

    Dell Computer
    support.dell.com

    Intel Corp.
    support.intel.com

    Intuit
    www.proseries.com
    www.intuit.com/support
    www.quickbooks.com

    Iomega
    www.iomega.com/support

    Macromedia
    www.macromedia.com

    Microsoft Corp.
    www.microsoft.com/directaccess
    www.microsoft.com/technet
    www.msbpn.com/oem
    support.microsoft.com/support
    msdn.microsoft.com

    Sybase
    mysupport.sybase.com

    Symantec
    www.symantec.com/techsupp

    1998

    Bentley Systems
    www.bentley.com/
    support/index.htm

    Cisco Systems
    www.cisco.com/public/
    Tech_support.shtml

    DataWorks Corp.
    www.dataworksmpls.com

    Great Plains Software
    www.gps.com/customersource

    Intel Corp.
    support.intel.com

    Microsoft Corp.
    support.microsoft.com/
    support

    Network Associates
    mhd.nai.com

    Novell
    support.novell.com

    Symantec
    service.symantec.com/
    techsupp

    Trellix Corp.
    support.trellix.com


    1999

    CambridgeSoft
    www.camsoft.com/support

    Cisco Systems
    www.cisco.com

    Dell Computer
    support.dell.com

    Intel Corp.
    support.intel.com

    Intuit
    www.proseries.com
    www.intuit.com/support
    www.quickbooks.com

    Iomega
    www.iomega.com/support

    Macromedia
    www.macromedia.com

    Microsoft Corp.
    www.microsoft.com/directaccess
    www.microsoft.com/technet
    www.msbpn.com/oem
    support.microsoft.com/support
    msdn.microsoft.com

    Sybase
    mysupport.sybase.com

    Symantec
    www.symantec.com/techsupp

    1998

    Bentley Systems
    www.bentley.com/
    support/index.htm

    Cisco Systems
    www.cisco.com/public/
    Tech_support.shtml

    DataWorks Corp.
    www.dataworksmpls.com

    Great Plains Software
    www.gps.com/customersource

    Intel Corp.
    support.intel.com

    Microsoft Corp.
    support.microsoft.com/
    support

    Network Associates
    mhd.nai.com

    Novell
    support.novell.com

    Symantec
    service.symantec.com/
    techsupp

    Trellix Corp.
    support.trellix.com