Join online as an individual member at $95/year using our order form.
The ASP also offers a Corporate Membership plan
that lets companies enroll an unlimited number of their support
employees for a flat $725/year,
Group Membership plans for smaller support organizations:
2 people: $140/year
3 people: $185/year
4-7 people: $285/year
call Christi Johnson at 503/668-9004 or send her an
e-mail at email@example.com.
The ASP does not sell, trade, or share e-mail addresses or
any other personal information with anyone.
When you have a tough question,
Chances are, you run across tough business questions almost every
day. Policy decisions you've never encountered before, data you
need for forecasts, essential benchmarking numbers, new technology
opportunities, organizational turnarounds, unexpected customer
demands... The whole services and support world is going through a
time of rapid change, and no one knows all the answers any
it's good to have
friends who can help.
Where do you turn for help?
If you're an ASP member, the answer is easy. We're a small,
organization with very deep resources for support professionals. A
few clicks will give you access to a whole library of research
reports, which will tell you how hundreds of peer-level companies
have solved the problems you've encountered. We have archives of
articles and forum comments, links to independent experts, and
contact lists to help you find other professionals for a quick cup
of coffee or an extended e-mail dialog.
In short, the ASP is a community of professionals. And you're
invited to join.
We're sincere about acting like a community. You'll find there's no
corporate bureaucracy to navigate, no "account manager" who'll try
to turn your simple question into a massive consulting project.
Your $95 membership fee gets you pretty much the whole
deal—research, member services, discounts, a monthly
newsletter, and an instant network of more than 1,200 members in
hundreds of support and services organizations.
And if there's something you want that we haven't gotten around to
providing, just let us know. We listen—and usually act quickly.
For more than ten years, the ASP's services have continued to evolve
in response to suggestions from our members. Tell us what you need to
do your job better, and we'll try to help. That's our mission.
- ASP Research Reports: As soon as you join, you'll
get password access to a libray of reports on support compensation, cost ratios,
fee-based services, Web support economics, and more. Plus, you'll get
new research reports every two-three months—useful, relevant,
accurate data to help you fine-tune your support operations.
- The ASP Web Site: You'll have password access to
additional member-only research, conference and publication discounts,
and a comprehensive Membership Directory. You can also place free classified ads on our job board and get free advice from independent
- ASP Awards: Annually, ASP members judge "The Year's Ten Best Web Support
Sites"—a prestigious awards that showcases best
practices in online support.
- The ASP Gazette: Our monthly e-mail newsletter
will keep you up to date on the Association's current activities,
research projects, and discounts.