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www.ASPonline.com |
ASP Forum
Capturing Outsourcer Knowledge?
"We have a very talented outsourcing team, but I've just realized
that whenever they solve a tough problem the solution should be
added to our knowledgebase. How can we make this happen? I don't
want to pay them to write tech notes that duplicate what we
already have."
—Yolanda from Yorktown
[If you have any advice on this question, please send an
email to membership director Jane Farber at jfarber@asponline.com, and
we'll post your feedback.]
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