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          Jane Farber.

ASP Forum

Capturing Outsourcer Knowledge?

"We have a very talented outsourcing team, but I've just realized that whenever they solve a tough problem the solution should be added to our knowledgebase. How can we make this happen? I don't want to pay them to write tech notes that duplicate what we already have."

—Yolanda from Yorktown                           

[If you have any advice on this question, please send an email to membership director Jane Farber at, and we'll post your feedback.]